Journal of Multimedia Trend and Technology

Analysis of the Quality of the “Nu-Jek” Website on User Satisfaction Using the Webqual 4.0 Model

2025-04-21T16:07:44+00:00

Nu-Jek is one of the rapidly growing e-commerce in the online buying and selling market. One of the mobile-based Marketplaces officially entered Indonesia in 2019. Nu-Jek has quite complete features, it can even book buses and hotel reservations. However, there are reports of problems with the missing chat feature, which can affect the quality of interaction. Then about the redesign of the UX and chat features for Nujek noted several usability issues on the main page of the application and the booking section. The study also proposed a new design to fix this problem. The purpose of this study is to analyze the quality of the Nu-Jek website using the Webqual 4.0 method with the variables usability, information quality, service interaction and their effect on user satisfaction both partially and simultaneously. The method used to analyze website quality is the WebQual 4.0 method. The results obtained in this study partially usability has a significant effect on user satisfaction. Information quality partially has a significant effect on user satisfaction. Then partially service interaction has a significant effect on user satisfaction. Simultaneously the variables usability, information quality, service interaction have a significant effect on user satisfaction.

Usability Evaluation of E-Learning Website User Experience Using the TUXEL Method: A Technique for User Experience Evaluation in Learning Management System

2025-04-29T17:02:15+00:00

The purpose of this study was to determine the usability and User Experience (UX) on the E-Learning.net website with three aspects, namely general usability, pedagogical usability and user experience. This study uses the TUXEL method, a method used to evaluate usability and user experience in e-learning using three questionnaires, namely the problem reporting table, general LMS evaluation checklist and user experience evaluation. Data collection through validated questionnaires was then distributed to respondents by taking samples using non-probability sampling techniques. The sample used was obtained from a study of students at SMK N 12 Malang with a sample size of 10 students with characteristics of having knowledge about e-learning. The data obtained were analyzed using the descriptive analysis method. The evaluation results obtained from the three questionnaires, namely the problem reporting table, found 14 problems from the four variables, namely login, general interface, assignments and assessments. In the General LMS evaluation checklist, 18 problems were found from the four variables, namely Help and Documentation, LMS Learnability, Learning Through the LMS and LMS Flexibility. In the User Experience Evaluation, a positive mean value was obtained. The E-Learning website excels in the dimensions of support, innovation, creativity and motivation. E-Learning.net is suitable for use in independent learning.

Development of Multimedia-Based E-Learning Models in Distance Learning Concepts

2025-05-01T11:23:14+00:00

Learning content is the most important thing in the teaching and learning process. In the distance learning model, content must receive important attention, because in distance learning, students get material with a greater proportion of reading content independently than face to face with the tutor. Moreover, currently the type of learning can be said to be developing with the help of information technology. The problem lies in the type of each person in implementing learning styles. Not everyone has a type as an active reader. The application of multimedia to distance learning content will help students absorb more learning materials. The method used is blended learning which combines conventional concepts with information technology to change the concept of learning to be more interactive. This is proven by the increase in learning outcomes of students who study using the blended learning concept using multimedia compared to those who study independently. In the current situation, namely the era of personalized learning, multimedia plays a very important role in the implementation of teaching and learning.

Analysis of Interactive Multimedia UI/UX Structure in Dynamic Game Play as Learning Media in Solar System Physics Laboratory

2025-05-05T21:56:06+00:00

Multimedia can collaborate between text, sound, photos, animation, and video elements through digitally manipulated computer devices by conveying information, and controlled interactively. Interactive multimedia in this learning can be a problem solver in learning in the digital era to trigger intelligence in students' thinking. Not all games have a basis in learning that is in accordance with its dimensions, namely cognitive and psychomotor. The information presented may not be processed properly by the brain, not stored in long-term memory, or cannot be applied in other contexts. Games that are not designed with consideration of how players build understanding can lead to misconceptions or shallow understanding of the material being taught. If the game is not cognitively challenging or does not stimulate critical thinking, players may feel bored or uninterested. This will reduce their motivation to continue playing and learning. The purpose of this study is to test the theory of interactive multimedia elements used in Interactive Media in learning in the Solar System Physics laboratory as a supplement to electronic learning. This research method was carried out using a descriptive qualitative approach regarding the results of the study of the interactive multimedia design structure in the Dynamic Game of the Solar System Physics Lab. The results of this study provide an overview of the interactive multimedia design structure that can be used as a reference for teachers and interactive multimedia developers.

Augmented Reality Model Design in Urban Farming Learning Activity Simulation Based on GamePlay-Centric

2025-05-08T19:20:56+00:00

Based on available statistics, Indonesia ranks fourth globally in terms of the number of mobile phone users. Android is one of the operating systems (OS) for smartphones that is expanding quickly. Based on the results of the survey, Android-powered smartphones are the most popular. With 85.9% of smartphones running Android OS, the number of users in the first semester of 2023 grew very quickly. IOS, with 62.0% of users globally, came in second. This is a result of the growing selection of games and apps for smartphones running Android OS. Accompanied by the rapid development of Android smartphones, Augmented Reality (AR) has emerged. Augmented Reality is an environment that inserts 3D virtual objects into the real environment. Gameplay-centric in the context of games refers to a type of game where the main focus and highest priority is on game mechanics and player interaction with the game system itself. The core mechanics of the game are highly emphasized and carefully designed. This could be a deep combat system, challenging puzzles, responsive and satisfying controls, or interesting world exploration. Player enjoyment and engagement come from how players interact with the game. Challenges, feedback, and progress in the game are the main attractions. Other elements such as narrative (story), characters, and visuals may be present, but their roles are more supporting or secondary. They are not the main focus of the gaming experience. In fact, some gameplay-centric games may have minimal or no story at all.